Bottomless Brunch
Saturday: 12pm – 3pm
Sunday Lunch
Sun: 12:30pm - 4pm
- Nut Free Options
- Bottomless Drinks
- Brunch
- Sunday Lunch
- Groups
- Private Dining
- Vegetarian Options
- Vegan options
- Accepts Credit Cards
- Disabled Access
- Children Allowed
- Online Booking
-
4.0a month ago1st stay here, having stayed in other Malmaison hotels. Great location just down from the train station and a 2 minute walk into the city centre. We had a standard room and the only downside was the lack of lighting. One bulb above the door, one above the bed. It needs either brighter bulbs or extra lights. This may sound trivial, but the rooms are decorated in black and red, so lack of light didn't help. My wife said the vanity mirror is not high enough to do makeup, due to the stool being too high and the mirror being fixed to the table top. The shower was great, had the option for the rain forest overhead or separate wall mounted head. We used the bar and grill for food and this was very nice. Great atmosphere and staff are brilliant.
-
5.0in the last weekI cannot praise the team at Malmaison York enough for their outstanding customer service! After a complete disaster with Booking.com failing to communicate my reservation, I arrived at the hotel only to find there was no booking in my name. However, Paige and the incredible front-of-house staff went *above and beyond* to rectify the situation. Despite spending nearly two hours going back and forth with Booking.com, they never gave up and did everything possible to accommodate me. Although I didn’t get the suite I originally booked, the Club Deluxe room exceeded all my expectations! The hotel truly went out of its way to ensure I was happy and even provided compensation, despite the error not being theirs. A special mention to Paige, who was simply phenomenal, handling the situation with professionalism, patience, and a genuine desire to help, even when i was ready tio through the towel in and find another hotel. The front of house team as a whole were exceptional, and Peter in the restaurant bar was another standout, delivering incredible service that made my stay even more memorable. I did not need to make any decisions as all of his recommendations were fantastic! This level of dedication and customer care is rare, and Malmaison York has set the gold standard for hospitality. I left absolutely blown away by the experience and will 100% be returning all thanks to the incredible team! If you’re looking for a hotel that truly cares about its guests, this is the place to be. Thank you again to Paige, Peter, and the entire team! You turned what could have been a nightmare into a fantastic stay. See you again soon! Thanks Myk
-
5.0a month agoCouldn’t fault anything ! Every staff member we came across was so helpful , polite and very pleasant . Breakfast was beautiful nice and hot , good choice of continental breakfast too. Dinner was lovely nice and fresh and hot . Drinks from bar very good !! We also visited the rooftop bar which was really nice , good vibe , the outside terrace had blankets to keep warm . Rooms was spotless , nothing was too much trouble when we asked for extra coffee ect . Hotel is very close to centre of everything , we really had a great time , thank you team York 👏🏼👏🏼👏🏼