Slug & Lettuce - Plymouth

Dale was looking after our table of 13 for bottomless brunch, he was amazing, super friendly and kept us topped up with drinks as much as he could! Definitely deserves more than a pat on the back for his great service! Thank you again dale!

Billie has been the best server, she looked after our table of 7 perfectly. She deserves a raise or a nice Christmas bonus 😉 Thankyou billie!!!!

A very unsatisfactory trip to slug and lettuce to celebrate our friend’s engagement. Ordered 2 different cocktails on the 2 for 1 offer (4 total). The two pina coladas tasted gone off (sour, nutty aftertaste and just not how a PC should taste), so I returned to the bar to ask for them to be remade, or replaced with a different drink. I had barely sipped 1 of the two. The person who assisted me was very nice, and took the untouched drink to her manager to try. He pulled a face after sipping it and said something to her. She came back and said her manager had said it was fine. I politely disagreed and asked if there was anything they’d be willing to do, such as get a fresh one made up. She went and asked but said the manager denied there was anything wrong and said they’d do nothing more to help me in the matter. I requested a copy of my receipt, asked for the managers name and then asked them to dispose of the two full drinks, and provide me with a glass of water instead. I was directed to the self serve water station - it was the best drink I had there that night. The food was great and didn’t take too long considering how busy the restaurant area was. I imagine if there was any issues with it the kitchen would have swapped it right away. Just don’t rely on the bar manager to do the same with drinks. One mistake I made was not waiting for the bartender who made my cocktails to return. She was very cool, and I imagine would’ve agreed, dumped the drinks and made fresh ones on the spot without a second thought. I’ve forwarded this review to Stonegate through their feedback process