BrewDog Newcastle

Visited BrewDog for bottomless brunch. The drink choice you can have is excellent and the staff are happy to provide a taster of any of the selection before deciding. You are able to choose an item of the menu from the pizza or hot dog list....and the pizzas are huge! Couldn't finish them. Never has to wait for a top up and as the time came to an end they doubled up on drinks. Definitely recommended

Nice building and a wide selection of ales available. Very friendly and helpful staff today instantly offering tasters of any of the beers and answering beer related questions so that made a big difference from my previous visit where it was a lot later and was very busy at the bar. The beer we had was delicious (8.4% Milkshake IPA). Clean and tidy place with a bit of quirk. Prices are quite high but that was expected and they did have some beers that were new to me. If I could change one thing, I would love to see some pump clips for my beer photos on Untappd. 😃 So was back in Brew Dog yesterday and my experience was terrible. Young girl behind the bar was entirely disengaged, disinterested and unhelpful. Ended up with a drink that was not at all what I wanted ... Last time we were offered help and advice and samples and ended up with great drinks. I would be very tempted to never return if this had been my first experience and as it is I would be reluctant to return. I can't believe the difference between my two visits. One star ⭐ customer service after previously enjoying 5 ⭐. Maybe look at your training and staff management if you want to get return customers. I have edited my review stars to average the two experiences.

Wow! The brew school experience was brilliant. The host, Rowan, was unbelievably knowledgeable and passionate about his role. The cheese was a welcome accompaniment, but the beer and craic were far superior. What a dude, what an experience - even for those with any knowledge of brewing history.