Brunch Timings: 12:30 - 15:30
- Dog Friendly
- Nut Free Options
- Bottomless Drinks
- Breakfast
- Brunch
- Sunday Lunch
- Groups
- Private Dining
- Vegetarian Options
- Halal Options
- Vegan options
- Good Views
- Luxury
- Accepts Credit Cards
- Disabled Access
- Children Allowed
- Live Music
- Online Booking
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5.0a month agoProbably the best hotel I have ever stayed at. Absolute perfect location, near everything but still on a more quiet side street. Every staff member who works here is an absolute gem. Breakfast and dinner were both amazing. The room was stunning, incredibly clean, and super comfy. Please stay at this hotel!!
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5.04 months agoFeels both cozy and luxurious. In detail: Very clean, good room layout and bathrooms and the rooms are very quiet. Also the curtains can make the room completely dark, the room temperature can be adjusted and the water pressure is excellent. Full bath products including conditioner, lovely fluffy towels. Comfortable bedding and bed. And the location great too
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1.03 weeks agoThis hotel is very centrally located to theatres, attractions and many restaurants of Covent Garden and decor was also intricate and quirky to match a luxury hotel, however the service wasn't that of five star hotel. Before the stay we had emails about concierge and a WhatsApp number for any issues (we didn't need to use) but this was a nice touch to know help was at hand if we needed it. Upon arrival we were quickly welcomed in and the man on the desk gave us a courtesy call to check we were happy with the room. On the booking we had added that we were celebrating our wedding, so when we had a knock on the door with a complimentary bottle of prosecco, we were very impressed! We weren't so impressed with the plate that said 'happy birthday' and the attendant who was ready to wish me a happy birthday when I said we're celebrating our wedding... Kind gesture regardless. The room was modern however the toilet seat wobbly and door lock didn't do anything. Windows for the room had built in blinds but these couldn't be adjusted, which was a shame as we had a good view of the eye and the city. The service at breakfast was disappointing. For a five star hotel, you'd expect to be served quickly and with a smile. This was not the case! On the second morning we had to flag someone down to take our order. The food quality was good however. The real let down was being charged £3.50 for a chocolate bar on our final invoice, which we didn't have. Regardless of whether this is dishonest staff, we sent a couple of emails, which have both been acknowledged but not taken any further - and have resulted in me scoring this review 1 out of 5. Otherwise it would have been a 3. Wouldn't return.