Lost Property

The food is another level, brilliant sized portions, awesome plating and absolutely delicious. We had cornfed chicken and sea bass, the chef sent a surprise dish for us which was aubergine battered! The kids unknowingly gobbled it up! The service was top class, very empathetic, polite and professional. The rooms had a beautiful character to it. Aesthetically pleasing, just the right size with very good sized TV and the BEST MATTRESS of all the hotels we have ever been too! Highly recommend!!

You cannot beat the location of this hotel - it’s literally steps from St. Paul’s Cathedral in a beautiful part of town with easy access to transit and food. The room was very modern but didn’t have the best usage of space. More hooks for towels and space to put toiletries in the bathroom would have been great. Also a fully enclosed shower would have been preferred to keep the water from splashing everywhere. It would have been nice, as well, if there was a place to put folded clothing in a dresser instead of the open shelves near the foot of the bed. The breakfast was phenomenal, however, I’m not sure how much it cost as I got it for free using my status. If I had to eat it every day for a week it probably would have gotten a bit boring, but for the few days I was there, it was fantastic.

I was truly delighted to stay at the Hilton in London, and I must say that my experience was exceptional from start to finish. From the moment I arrived, the check-in process was seamless, efficient, and welcoming. The staff at the front desk made me feel valued and ensured that everything was in order. My room was exactly as expected—beautifully maintained, clean, and perfectly comfortable. It was everything I had hoped for and more. What truly stood out, however, was the outstanding hospitality of the entire team. Every member of staff I encountered was not only incredibly polite but also remarkably composed and professional. Their attentiveness and warm demeanor made the stay even more enjoyable. A special mention must go to a tall gentleman who worked in the hotel bar and restaurant in the afternoon. He was not only excellent in his service but also displayed a level of professionalism and charisma that one would expect in the finest restaurants and luxury hotels. His attention to detail, friendly approach, and effortless ability to make guests feel welcome were truly remarkable. The location of the hotel is simply unbeatable, making it an ideal place to stay while exploring London. Being there was an absolute pleasure, and I would highly recommend this hotel to anyone looking for a top-tier experience in the city. I look forward to returning in the future!