Decimo at The Standard, London

I was recommended this restaurant for my friend's birthday celebration. After reading recent reviews I was worried it would be a disaster. I was wrong to worry. We had a fabulous time. The door staff were welcoming and friendly. The restaurant staff (all very beautiful, I may add), were attentive, friendly and knew the menu. When being seated they acted on a comment my friend made about the gorgeous view and seated us at a table that overlooked the London skyline so we could watch the sunset over dinner. Initially a little slow to take our order, but after that, the service was amazing. We were too full to order dessert after eating so much delicious food and cocktails (yes pricey, but was very well cooked and you couldn't put a price on the view), when we asked for the bill, our wonderful waitress came over with a lit candle to wish my friend a happy birthday. She said they were gutted we didn't want a dessert because they were going to give her a complimentary dessert with candle but didn't want to let her leave without being able to make a birthday wish. Such a nice touch. All the staff we spoke to wished her a happy birthday. We can't wait to come back. Thank you!

Our experience at this "fancy" hotel restaurant was nothing short of a disaster. Called in to check if they are kids friendly, We then made a reservation (with credit card info given to them) for *three adults and two kids*, specifying that we needed *two high chairs*. Upon arrival, we were shocked to be seated at a *tiny table fit for four people*, with *no high chairs* in sight. When we politely asked for a different table, the staff’s attitude completely changed—*their faces turned green* and they rudely claimed that we had only reserved for four people. After some back-and-forth, they finally moved us to a *far corner* of the restaurant, where we were *completely ignored* for 15 minutes before anyone bothered to take our order. By this point, we were so frustrated and turned off by the staff’s rudeness that we decided to order less (than we wanted) The cherry on top? The staff seemed annoyed and gave us *nasty looks* for not ordering "enough" expensive items. The complete *lack of respect, communication, and basic hospitality* from the senior staff was appalling. This place may look fancy, but the service was far from it. Would not recommend. To be fair, food and environment okay. Limited effort on dessert options.

This place is consistently great, warm professional service without being overbearing. Delicious food that is perfectly cooked and amazing cocktails and wine list. The views are fantastic and there’s a great bar on the same level for a drink afterwards. Thanks team Decimo!