Restaurant Bar & Grill Liverpool

We've been here probably hundreds of times, but won't be going back. First of all, our main waiter was very good, and tried his best. We would give him 5 stars for being kind and friendly. That's about the end of the good news. We chose to come here, for a family birthday meal, and: - The food was badly cooked. With special concerns about the meat. The burger and the venison has made at least two of us ill, and I've not yet spoken to everybody else since the meal. - The fillet steak was provided blue, when it was asked for as medium. Not a slight variation, which would usually be fine, but vastly wrong. Tough, uncooked, glistening cold in the centre. Blue steak. Nothing like medium. A replacement fillet steak took far too long. - Venison dry and overcooked. Asked for rare and the order was taken this way yet 'corrected' by a member of the waiting staff when it was brought over and told that it's been cooked 'pink'. Dry, cold, and hard. Couldn't finish it. - Several of the meals appeared to be either 'flame finished' or simply burnt. Comes across as style over substance, or attempting to cover for poor cooking. - Some of the staff were rude and inappropriate. I was 'shushed' by one who when I started talking to him, interrupted and spoke over me. Others threw items down onto the table without a word. No apology was given despite this being raised immediately after with another member of staff. - Addition of rude 'bouncer'. This is a new thing and not particularly well implemented. One of our party was aggressively challenged upon entry in an rude way by this member of staff. A sulking guy who ignored the door and was just looking at his phone, in a dark tracksuit(?), only looking up to snap at customers making their way in, if they had reservations, isn't a great welcome. - Loud dance music is great and a lot of us enjoy it. It's just a little bizarre to have it quite this loud and intense while you're trying to eat. The RBG can't be everything to everybody, at the same time. If they want to be a club, they should drop the food and just become a club. There was nothing wrong with the music, it was just far too loud. - The toilets were an absolute disgrace. Messy, dirty, water completely covering the floor, and full of people taking drugs. This used to be regarded as one of Liverpool's best restaurants but the fall from grace is remarkable. Like I said, we're not going back, which is such a shame after so many years, great memories of important family events, and the food used to be absolutely cooked to perfection.

Had the most lovely graduation celebrations! The entire time we were there we had the best service from Grace! She was so lovely, attentive and had such a genuine vibe! My Nan loved her, so thank you so much to Grace. The roasted crispy duck was unreal and a great portion size we all would definitely recommend it. For dessert sticky toffee pudding was delicious, was not too sweet so didn’t feel sickly.

We visited the Bar and Grill before going to see a show and found that the cocktails were lovely and the food was delicious. The service was very pleasant and attentive, even though we hadn't booked ahead. I recommend the Halloumi Burger and the fish starter.