Slug & Lettuce - Leeds Boar Lane

Called in this afternoon (Monday) on our way back to the train station. Very nice bar deco well thoughtout good relaxing atmosphere. Good drinks selection food menu looks okay. Didn't have time for food today. Staff friendly and polite. Large City centre bar good location.

I visited the venue in leeds today and the service was well below standards. I took my 11 year old daughter for breakfast and was told they couldnt serve the mock tails that I wanted because it had a 0% alcohol shot in it. So I said can u not just leave the shot out because the only reason iv brought my daughter here is to show her the mocktails with the cherry on top. I was told very rudely that no they cant but I could have another mocktail from the menu and they'd leave the shot off that. why couldn't i just have the one I wanted ? I strongly believe that this person just simply didn't want to make the one I wanted and her attitude was rude and not friendly. She had a permanent frown on her face and was playing on her mobile phone disinterested in customers. So I went with the cocktail she decided she wanted to make and when I tasted it it was extremely sour. Iv had these cocktails before and it didn't look like or taste like it usual does. I felt like this person had just instantly taken a dislike to me and was being difficult on purpose. When my food arrived I got eggs benedict and the egg was completely undercooked it was flat on the bread and the white was none existent it was so undercooked. I didn't want to complain as already felt uncomfortable by the waitresses treatment but It looked horrible and I didn't want to eat snotty egg so I09 asked for a refund because I just wanted to get out, i also asked for a refund for the sour cocktail because it was too sour. Then one of the bar staff said to me im banned for complaining even though I should just be able to complain if food isn't up to standard. Iv been here for breakfast so many times and it shouldve been the same standard it always is. When I spoke to the person at the bar I said I was going to make a complaint about the under par service and way i had been treated and she smirked and said go ahead cos its me who deals with complaints. I have never been treated with so little respect anywhere before. The 2 women that were working both had miserable faces and were playing on their mobile phones whilst working and it was extremely unprofessional. Now I understand why every time i went in there it was really quiet. I won't be back ever again now but I had to write a review because of how terrible the service I received today was and because those 2 sour faced staff are destroying a lovely place I really enjoyed frequenting.

Fabulous place. Staff were so welcoming and had beautiful smiles and were very helpful. Once again, I'm only here for the beer, but will definitely be back. Huge place, great seating over 2 floors. So different from many other pubs Great menu, lots of daily promotions to enjoy.