Carluccio's Bluewater

The staff at Carluccio's was very nice and polite. They asked if we had any allergies to food. Which was a nice tuch. We had a request that we wanted a smaller pizza 🍕witch they were happy to do. Our food came out fairly quickly, but we weren't disappointed. Tasty food quick service, what more do we want.

Oh where to begin. Let's start with the good parts about the restaurant. The decor is pretty good and it hasn't changed much over the years. The staff have changed a lot except for one person and he's doing his best to try and make things better. The rest of the staff are friendly but they do need more training to get up to scratch. They are attentive and do listen to any complaints The food. Oh boy. Ever since the old manager left, it's just been going downhill. After a few months of not coming in (we were out and exploring places other than our hometown), me and my mother decided to come back again today. The arancini sauce had no spice, the mushroom risotto was bland and had the consistency of PVA glue. The olives were extremely over salted because they were just left in the brine. The penne giardiniera, pasta wasn't even undercooked it was just dough, the sauce was over salted and the dish couldn't be eaten. It was sent back, and it came out wrong a second time. Not great. I don't think I'll be going here again unless the food improves. Check your bill as well because they forget to change the bill if you have one of the set menus

We visited Carluccios Blue water for my husband’s birthday and despite being so busy and short staffed the staff were outstanding service with a smile and made our trip extra special a big shout out to Myselia and Amelia Hope I got the names correct they truly deserve some recognition thank you so much also for the dessert a great place to visit thank you so much 😊