Megan's by the Castle - Guildford

We visited this place for the first time on Saturday following the Google reviews. The place itself is clean and well-decorated. We were expecting to spend some nice time there. Little did we realise that it was one of the overpriced and over-hyped places. The food itself is so basic and you can definitely find it cheaper elsewhere. The service is where we got stunned. The staff members kept petting a customer's dog (who did not seem to appreciate that), did not wash their hands after touching the dog and kept on serving customers. This should not happen as per food and hygiene guidance. Finally, my husband after paying tried to share that with the staff members and they at first ignored him. After the third attempt, the lady that billed him admitted not having washed her hands and explained the service had not started. But we had been served. We left and the lady and her colleague laughed upon our exit. We were not planning to visit this place again but we would also not recommend it to any other new customers.

When I waked into Megan's by the Castle in Guildford yesterday, I was immediately struck by the vibrant atmosphere that beautifully blends Middle Eastern and Turkish influences. The decor was inviting, creating a warm and lively setting that promised a delightful dining experience. However, what followed was a bit of an identity glitch for this restaurant, as the food didn’t quite match the ambiance. Unfortunately, the dishes I tried fell flat. The flavours were underwhelming, the bread looked very dry, and the avocado on my plate was black—definitely not what you want to see! To make matters worse, the portion sizes were shockingly small, resembling more of a child’s meal than a satisfying adult brunch. For the prices charged, I expected much more. Just when I thought my experience was a total letdown, as I was walking towards the door, and was about to leave, the bartender surprised me with a piece of cake 🍰, completely unaware of my earlier disappointment. When I shared my thoughts about the meal, he genuinely apologized and explained that the small portions were standard. His kindness turned my frown upside down and added a sweet ending to my visit. So, yes, the atmosphere and some of the staff were lovely, however the food didn’t live up to the expectations set by the restaurant's charming identity. I wish I could recommend Megan's by the Castle wholeheartedly, but the culinary experience left much to be desired.

Very poor overall. I had high hopes for this place as the ambiance was great and the menu looked right up my street for breakfast. The coffee was great but the food was awful. I paid £16.50 for the Boxing Day breakfast and it was an absolute joke. Served barely warm and the portion size was very stingy. The tiniest little pot of beans you have ever seen that I literally ate with one fork full. Poor quality sausages that reminded me of the cheap junk you get in Little Chef. My wife ordered salmon and it had clearly just been pulled out the packet and chucked on the plate. Rostis were basically just freezer food you pop in the air fryer. So, so disappointed. I won’t be coming back. Ever. Go to Bills instead. Waitress service was fine, not their fault. But the kitchen staff, shame on you.