Toby Carvery - Willingdon Drove

Had a table booked for 6pm. Got seated fairly quickly, we come once a week but it wasn't exactly busy. It was busier when the half price meal offer was on. After 20 minutes someone finally came over and took our order. We went and got the food which was lovely the food is always great! Once finished we sat and chatted for a while. I watched 2 tables around us get the plates cleaned and dessert ordered. The server made eye contact with me so I assumed she knew we was waiting. Another 10 minutes passed and she had cleaned more tables and taken dessert orders from 4 more tables. I eventually went to the bar to order ice cream and was met with well it's been a busy night what do I expect. The server came over a few minutes later and looked like I had shouted at her dog. Looking around the restaurant was half empty. I understand service can be slow on a busy night. But intentionally avoiding a smaller table to please a big party isn't fair on the rest of the customers.

Family carvery for four was excellent! Great value for money, as too were the starters and dessert. However, cleanliness of cutlery leaves much to be desired. Encrust old food on a knife and fork at the table; plus all the cutlery was sticky. On sorting through the cutlery container near the bar, I had to examine several knives, forks and spoons before finding acceptably clean ones. Not impressed as far as Health and Safety goes. I suggest the dishwasher gets a thorough inspection and cleaning.

Extremely friendly service but unbelievably busy on a Sunday. We pre booked which was fortunate. The carvery queue was long with many items running out. Service was great, amazing team, so friendly and swift in ordering and bringing out drinks. Managers were very courteous and efficient. I think the kitchen needs more support to help run the delivery orders as well as the in restaurant diners. The team were swamped but despite that they were always helpful and responsive. Best roast potatoes at any Toby's we've had.