Slug & Lettuce - Chelmsford

Absolutely awful!!! We went for a festive menu ,which we had booked a few weeks in advance. Booked for 7pm and was already like a night club dark and music so loud you couldn’t hear your own voice (2 of our party had hearing difficulties). Waited an hour and not a single person took a drink order. Starters came out and they were tiny and not as described in the preorder. The starters tasted as if they had been at the back of a freezer for months!! Apparently the servers were told by the manager to not serve our table as we could order on the app but we couldn’t as when you went on the app and said if you had a deposit and clicked “yes” it said “a server will be with you” and no one ever came. We spoke to the manager and asked to cancel the rest of the food and we went somewhere else. 100% would not recommend!!!

I have visited a lot and always loved the food. This was the first time I did the bottomless brunch after I recommended it for a friend's birthday (there were 6 of us) Unfortunately the drinks were very slow coming out to start with and in the first 45minutes we had only been given one drink and had to ask for the second one 3 times. We had 6 minutes left of our 2 hour slot and asked for deserts and were told we didn't have time so we only had one course. I would visit again but I wouldn't do bottomless brunch and I wouldn't recommend it to anyone.

Food was okay, a little burned hehe The cocktails were brilliant, Lewis was great vibes, fast on service, made our experiences 10/10. Would recommend. Lewis for employee of the month 😛😛