Gaucho Cardiff

Our first visit to Gaucho in Cardiff was overall a decent experience, though it had its ups and downs. We were greeted with a warm welcome upon arrival, but the check-in process felt somewhat excessive, resembling a night club atmosphere rather than a restaurant. That said, the restaurant itself featured a stylish and contemporary setting. One issue we encountered was the lighting at our table, which was initially quite harsh. Fortunately, a small adjustment to the table's position made it more comfortable. Service began on a positive note, with our server being friendly and helpful, but as the evening went on and the restaurant got busier, the attention to our table declined. The food was enjoyable. We were served some warm crisps to start, though these weren’t particularly to our taste. Following that, we enjoyed our steaks, chips, vegetables, and sauces, all of which were nicely prepared and flavourful. The apple crumble for dessert was also a highlight, being really delicious and a lovely way to end the meal. However, the speed of drink service was noticeably slow, which was surprising given that our meal was at 5:30pm. This could certainly be an area for improvement. While there were aspects of the meal and ambiance that we appreciated, Gaucho wouldn’t be at the top of our list for future visits to Cardiff. It’s a stylish venue with good food, but improvements in service and atmosphere could make the experience much more enjoyable.

We’d been waiting to come here for a special occasion as it’s a bit expensive, so we booked for our anniversary… worth every penny! From start to finish the staff couldn’t have done more, complimentary champagne to celebrate our anniversary, 2 cocktails for free (subscribed to the mailing list before). The attention to detail our server Amelia provided whilst going through the steak options was wonderful and she was so friendly and bubbly all evening, regardless of the fact it was very busy! The team even brought over a card and a complementary dessert, so thoughtful and made our whole visit! Steak was delicious and it came with two tasty sides and sauces. We got the sharer. Great cocktails, food and staff. Thank you Gaucho!

Had a fantastic experience here this week for my birthday. The food was fantastic and the service was outstanding, really was nothing like I've had before. They really pulled out all the stops to make the occasion for us. Especially our waitress Egle for everything she did to help, Thanks!