Dirty Martini - Cardiff

Booked a bottomless brunch for 6 people for a friends birthday 6 weeks ago and paid in full around £230.00 upfront. We arrived last night to be put in bar area by the entrance to venue away from atmosphere, there was no music and tables weren’t set up like they had been set up upstairs and it was freezing cold. It was like a waiting area. Not what we expected for nearly £40 per person. No apology or compensation considering time of year we could not book anywhere else on such short notice and was not going to stay there after the way we were treated. Told we have to wait a week for a refund, and had to take a screenshot of the message sent before we left to ensure we would get our refund. I am a manager myself and the icing on the cake was being lied to, spoke to two different women who claimed to be the ‘manager’ and was told we couldn’t sit on a free table upstairs as that was booked for a brunch an hour later. They said a table upstairs wanted to sit in a quieter area, when the girls came down to see the table they refused it as it was that bad. Service was appalling. We had to complain to have a bottle of Prosecco given to us to keep us quiet. Would give 0 stars if I could, staff were not helpful and ruined a birthday. I will not step foot back in this venue, and recommend booking a bottomless brunch at other great venues in Cardiff and giving this one a miss! I will be putting in a formal complaint.

8 of us went out for my sister's birthday for bottomless brunch at dirty martini. Nicola was our waitress and she couldn't have been more on it with the drinks! Before we had finished our drinks, she was coming over and asking what drink we wanted next. The food was incredible, much higher quality than we were expecting. Overall we were all extremely pleased with the service and value for money. Would highly recommend. Thanks again Nicola ❤️

Came here for my friend’s 21st birthday bottomless brunch, it was quiet in the main area but Tom was amazing. Tom was the only bartender on that evening as it was mainly just our table but we had an amazing time. He was fast on drinks and made us all the different cocktails which were delicious the food was great as well. Would recommend to everyone for bottomless brunch in Cardiff as it was £30pp for loads of drinks and food. Couldn’t have asked for a better bartender and server he was so attentive and made my friend’s birthday amazing for everyone. Amazing service and a great night thank you so much!!!