Toby Carvery - Watergate Toll

Went here for both breakfast and Sunday roast. The place feels a bit outdated but the service makes up for it. Very friendly and helpful staff. Breakfast was a small crowd. Standard full english. Eggs seem to have been out for a bit. Sunday roast was quite busy. No complaints about the food. Standard Sunday roast. Nothing spectacular. Just a decent, cheap meal with a great environment to spend time with friends/ family.

Usual toby carvery food. Decent enough. Unfortunately there was a wait to be seen by anyone to be seated. There was a really long wait at the carvery to be served. They’d ran out of various items, including gravy so people were waiting for that for a long time. The sticky toffee pudding was dry. The woman that looked after us was lovely and really made us feel welcome.

Appalling Experience - Avoid at All Costs I recently dined here and it was, without a doubt, the worst dining experience I've ever had. **Carvery Disaster:** The carvery, which should be the highlight, was a complete mess and grossly overcooked. It was unappetizing and unenjoyable, leaving us deeply disappointed. **Service Issues:** Upon arrival, we were left waiting at the entrance for an extended period before we could find a table. The staff were inattentive and disorganized. When our drinks finally arrived, they were served in the wrong glasses, and despite my explicit request for no ice, my drink was filled with ice. **Health Hazards:** The dining area was deplorable. There was black mould right next to our meals, which is a severe health hazard. Food remnants were scattered all over the floors, and the general cleanliness of the pub was shockingly poor. It seemed the place hadn't been cleaned in months, with gravy stains on the windowsill and dead flies around. **Unprofessional Staff:** The service was incredibly slow. The manager was seen chatting away idly while another team member was visibly eating ice cream. This level of unprofessionalism was astounding. **Filthy Toilets:** The state of the toilets was appalling. There was mould on the ceiling, toilet paper strewn everywhere, and a broken toilet seat, making the facilities unusable and reflecting a severe neglect of basic sanitation standards. Overall, this was an absolutely disgusting experience, and I am demanding a full refund. Until significant improvements are made, I strongly advise anyone considering dining here to look elsewhere. This establishment is an absolute disgrace.