The Lost & Found - Birmingham

The venue is nicely decorated and styled and we were greeted on entry and taking to our table by a polite and friendly and attentive waitress. Unfortunately that’s where the positives ended. Myself and my partner had the beef roast, the beef had a slimy texture was seriously undercooked and very fatty. The potatoes were also undercooked. The broccoli was fit for the pin, way past its best and it was the same with my partner’s cauliflower cheese. My daughter who made the booking for Mother’s Day barely ate her fish as it was watery and very mushy. We got the attention of the waitress to complain about the food, she was apologetic and said she’d get the manager to speak to us, we waited about 45 mins and the manager never arrived so we got the attention of the waitress again and she went off to speak to the manager again. Eventually we had the meals discounted but not to the level that matched the waste of money and poorly prepared food. I would not recommend this place for food.

We had a lovely dining experience, and I want to especially highlight Charlotte's exceptional service. She was incredibly kind, professional, and attentive throughout. She frequently checked on us with a warm smile, making sure we were happy with our food and if we needed anything else. It made us feel genuinely cared for.🥰Although Charlotte seemed to handle everything on her own (the manager was nowhere to be seen🥷), she managed everything perfectly. We had made a reservation to celebrate two birthdays, and her hospitality truly added to the occasion.🎉💯 As for the food, while most of it was delicious, there was a slight issue with the steak we ordered (12 oz Argentine beef). It had a somewhat bitter aftertaste, which might have come from the grill not being properly cleaned some marks on the meat made that taste. However, aside from that, the portion was generous and enjoyable. The chorizo in the mac and cheese was outstanding, and I was pleasantly surprised by the steak mushrooms and tomato, they were thoughtful additions with delightful flavors.😍👌 Overall, it was a very pleasant experience, thanks to Charlotte's fantastic service and the mostly delicious food.🥂❤️

My husband and I loved everything here -- from the food, the place and most especially the service. Leilt is so lovely! She made us feel comfortable as it was our first time eating here. We'll definitely come back. 5 stars! 💖