Miller & Carter - Birmingham Hagley Road

The food was great, the service was good. However the atmosphere in the restaurant was bleak and it was really cold. This completely let our experience down. We would have stayed a little longer, but we decided as we were so cold to walk up the road to the pub next door for more drinks and dessert. The Dog pub in comparison was warm, cosy and welcoming.

Booked a meal with friends for New Year’s Eve. It was a set three-course menu, for a set price, with a glass of Prosecco to start. From the moment we walked into the venue we were greeted with friendly, smiling faces, everyone willing to help and assist. Our waitress was Donna, who was extremely helpful with us making our food choices, offering descriptions and suggestions. The whole evening was lovely, and I can’t wait to go back again.

We were sat where we wanted to be sat however it was cold in the area and I would have thought Miller and Carter would provide heating. I had to wear my jacket half way into my meal and I am not cold natured by nature in fact I prefer the cold but this was more than uncomfortable and even made my food go cold quicker. The restaurant staff were polite and service was spot on. The waitress we had did not take off our $20 deposit and we had to remind her to do this. I believe we should not have to remind the wait staff to take off the deposit on a RESERVED table. However, this did not takeaway from the good food. We ordered the grilled XO shrimp, the wagu rib eye steak and the sharing cookie tart thingy. we also had two drinks, one was a beer on draft and the other was a Long Island tea. The food was delivered in a timely manner and arrives fresh and hot (and delicious). I would suggest you add the grilled XO shrimp to the main menu. I would order this again and again in future visits. The wagu rib eye was really good but I could not tell the difference between wagu and the regular ribeye. It was very good but so is the regular ribeye and just as tender and delicious....so did I get good value for money? I am not so sure and I don't even know if I had the wagu. I would suggest a tag in the meat saying "wagu" or "special cut" etc. The salad that accompanied the dish was skimpy for the high price of the meal however, the chilli dressing with onion was delicious and was a new add on since my previous visit. To be fair it was just enough lettuce wedge. The restrooms were switched around since I last visited and the mens stalls are now on the opposite end and vice versa. This was not good in my opinion as when I visited the restrooms the stall I went in smelled of urine even though it looked clean and tidy. I believe this was because the mens bathrooms always smell like urine and women's always were much cleaner. I would suggest staff regularly pay attention to this especially during a busy evening like Valentines. It should be cleaned and sanitised hourly during peek times to keep any urine smells at bay (or maybe needs some deep cleaning every day and evening). The drinks were really good and the long island tea was nicely presented and tasted really good. I would suggest you make the drink bigger and add more alcohol as I would be would be willing to pay a bit more for this. Please keep in mind that drinks should have bigger ice in them instead of this small crushed stuff. Because the straws make it hard to sip this thru. Just changing the ice will eliminate this problem. The desert was perfect if not a bit rich but can't complain as the rest of my meal was so good I didn't care nor can I complain. The only other negative is that my chair was not clean when I went to sit down as it had bits of food scattered everywhere. I would suggest better cleaning between customers as no one wants food on their butts when they get up and walk to the bathroom or bar. Overall, Miller & Carter is an excellent choice for a steak experience or for a date night. :-)