TGI Fridays Aberdeen Beach

Restaurants these days have really gone down hill especially since covid. It's like staff don't care about customers anymore because no one can afford to eat out and prices are higher than ever and they are empty. Staff seem bored. Because of this, standards have slipped. The high chair was dirty and we had to clean our own booth seats as well as the high chair. If the place is empty and the staff are bored why is the place not immaculate? Because no one cares anymore! Yet prices are sky high! It's like they are just waiting to be shut down. And why are the chairs in these places torn when they clearly make enough money to be replaced? Its a restaurant not mcDonalds! It's such a shame when you go out as a family of 2 and a baby and spend £60+ for LUNCH for the first time in a year since your baby was born and this is your experience! It's so sad this is the restaurant experience now. Lazy customer service and satisfaction. The waitress was nice enough but if she really cared, the chairs and high chair would have been clean. Very disappointed after spending so much money 😞

I have been coming to TGI Fridays and been a fan for many years. Not just this one but I try to visit one everywhere I go. Lately, I’ve noticed it’s been losing its identity. From the fact that the waiters are no longer “quirky” to the quality of the food. It’s just not tgi anymore. Which is a massive shame. Over the school holidays we have been 7 times. Unfortunately, the new menu came in recently and today we went to check it out. I find it appalling that this menu has even been released. Less food, higher price, lower quality. I was going to right it in detail but I find I can sum it up like that. While we were eaten a family and a couple got up and left after being seated. We over heard the family saying it’s just too expensive. I absolutely agree. You seem to be expecting a family of 4 to pay £20 + for a burger. For a family restaurant that’s absolutely appalling. Not only that, the kids eat free vouchers only Works one adult to one child now because some person has decided, because reasons 🤷‍♂️. At least look like you care. Anyway, after more than a decade my family have decided, although we can afford to eat here, talking into consider the food quality and the deterioration of the brand identity ( which affects the atmosphere ) we can no longer enjoy coming to tgi. It was a great couple of decades. But you are no longer providing what a family wants or enjoys. Apart from maybe your garlic fries 🤷‍♂️ if it wasn’t a small handful for the price. Cheers for the good times.

Avoid at all costs. Been a few times and service and food have been fine but last night was awful. Was treating my dad to a birthday meal, there were 5 of us and it took 45 minutes for our so called server to even come get our orders for drinks. Then took another 40 minutes for the food to arrive and they forgot to even cook my half brothers burger so that was another 20 minute wait for him. When our food arrived it was cold or warm at best and they didn't even bring cutlery so I had to go up and get another server to bring some over to us. In the end the manager was respectful and decent enough to not charge us for any of the food and you could tell he was embarrassed but also frustrated by the situation. It was so bad there were groups of similar size near us who were sat, ordered and out the door before we even got our food. Won't be back anymore and not a surprise the company is in trouble when the people that work there can't even be organised enough to look after their tables or even forget your there. Had she not came to take our order we would've just left and probably should have looking back.